CLARKSVILLE HEATING & AIR: OUR STORY

Since 1999, Clarksville Heating & Air has earned the trust of residential and commercial customers by delivering complete indoor comfort solutions to Howard County and the Baltimore-Washington corridor. Clarksville Heating and Air, LLC. was born of the combination with Merit Air, widely known in Howard, Carroll, Baltimore, and Anne Arundel, Montgomery, and Prince George’s counties as a personal, honest, reliable and technically proficient HVAC service provider for over 20 years.

Our expertise in establishing and maintaining indoor comfort led to the 2017 rebranding of Clarksville Heating and Air as Charles Minnick retired. Merit Air merged with Clarksville Heating and Air, owned by Adam August and Mike Rackers. Collectively, Adam and Mike have over 40 years of heating and air conditioning and business experience with a focus on building trust.

CLARKSVILLE HEATING & AIR: OUR STORY

OUR MISSION

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Everyone likes to be comfortable & have peace of mind. That is why we provide Exceptional Service, Top Quality Heating & Air Conditioning Maintenance, Repair & Installations, giving our customers worry-free, reliable comfort from a company they can trust.

QUALIFICATIONS & ASSOCIATIONS

We’re here for you seven days a week, improving life and comfort! We have the experience and expertise of large regional & national HVAC companies, with the personal touch of a small customer-friendly full-service comfort provider. Clarksville Heating & Air strives to establish customer relationships that will last a lifetime! We put customers first.

OUR CORE VALUES

RESPECT

We respect our client’s home and personal property.

SERVICE

We have a strong track record of providing high-level service to our clients. 100% customer satisfaction is our ultimate goal.

KINDNESS

We treat our team as family to promote a healthy work environment that runs smoothly.

HONESTY

We feel honesty is the key element in building a relationship for life with our clients.

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CHA Team

MIKE RACKERS

Owner/President

As a 3rd generation HVAC professional with over 30 years in HVAC and customer service experience as a Maryland Master HVAC and Gasfitter, Mike holds NATE (North American Technician Excellence) Certification in all specialties. One of a few in the State of Maryland! In fact, Mike teaches certification classes to prospective HVAC techs twice a week.

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About Mike Rackers

As an associate Industry Leader, Mike has developed large and small groups of Managers and Technicians while working on the NATE Board of Directors and Technical Committee. He also served on multiple National Committees with ACCA (Air Conditioning Contractors of America). Mike was instrumental in the development of customer service, sales, and technical training programs for the learning community of Maryland HVAC service technicians.

Mike brings this passion, technical experience and customer service expertise to locally owned and operated Clarksville Heating & Air where the mission is Improving Life & Comfort!

MIKE RACKERS

Owner/President

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About Mike Rackers

Mike brings this passion, technical experience and customer service expertise to locally owned and operated Clarksville Heating & Air where the mission is Improving Life & Comfort!

Bryant Gutierrez

Field Supervisor / Comfort Consultant

James Gretes

HVAC Apprentice

Heather Klipa

Install & Parts Coordinator / Customer Service Representative

Reynaldo Mendoza

HVAC Technician

Grant D'Angelo

HVAC Technician

Brandon Hall

Comfort Consultant

Tee Jay Reaves

Customer Service & Dispatch Supervisor

Gerardo Romero-Franco

HVAC Apprentice

Richard Gutierrez

HVAC Installation Team Leader

Tiffany Discua

Customer Service Representative & Preferred Service Agreement Specialist

Shane Hamblin

Senior Service Technician

Haddon Baile

HVAC Technician

Tara Gaither-Dixon

Accounting Manager

Gabriel Guevara

HVAC Apprentice

Craig Dunn

Operations Manager

Bailee Price

CSR / Membership Specialist

CUSTOMER FIRST PHILOSOPHY

Our customer first philosophy has earned us 5 star ratings from home owners and businesses. Whether you hire us for an air conditioning or heating system installation or repair your existing system, we’ll get the job done right the first time with minimum disruption to your daily routine.

The greatest compliment we can receive is a personal referral from a satisfied customer.

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I use Clarksville Heating and Air regularly. Service is outstanding, always. On time and thorough work. Professional interactions and answer all questions.

Natalie Laing

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From the initial phone service (thank you Heather), the assessment and estimates, and the final installation, the company was professional and thorough. Everyone we met with was well-spoken and knowledgeable. I am more than satisfied with our unit. We also had a water heater replaced. Well done! Highly recommend this team of experts.

Janette Smith

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Darnelle Kirby did a great job of completing my fall maintenance check!! He was personable and conducted himself in a very professional manner. He answered all my questions and gave me several useful tips about my system. Overall Mr. Kirby provided an excellent customer care experience! I was most impressed!!

Carol Reed

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Marco and Richy were my service technicians and they were both very thorough and professional. Answered all of my questions and found the problems very quickly and resolved them. I also got service same day which I wasn't expecting. Highly recommend them!

Jaurette Dozier

BRAND PARTNERS & ASSOCIATIONS